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Wine Club FAQ

 

  1. Why would I join the Wine Club?
  2. Can I cancel my membership?
  3. Do I have to leave my credit card details?
  4. If I'm not home when my Wine Club order is delivered, will my wine be left?
  5. I'm going to be away, what will happen to my Wine Club order?

Why would I join the Wine Club?

In short, the Wine Club offers better pricing and priority service. Please feel free to see our full list of Member benefits here.

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Can I cancel my membership?

You may call or email us at anytime to cancel your membership.

Please note that full value of your packs is calculated over 4 deliveries.

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Do I have to leave my credit card details?

Because the Wine Club is a commitment - based club - yes we do require your credit card details. Rest assured, all payment information is kept behind a secure firewall that can't be accessed by the public in any way. In addittion, your credit card number is stored autonomously from anybody, including all Langmeil Winery staff and administration. If you're joining in Cellar Door, staff can bring you an iPad where you can input your credit card details autonomously. Learn more about how we protect your privacy.

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If I'm not home when my Wine Club order is delivered, will my wine be left?

Australia Post generally requires a signature on delivery and leaves a calling card for pick up from the nearest Post Office if there is no one in attendance.  However, if this is not convenient, this can be superceeded with 'please leave' instructions if you wish. 

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I'm going to be away, what will happen to my Wine Club order?

Please let us know in advance, by phone or email and we will organise to hold your delivery and despatch it at a date nominated by you.  Or you can choose to skip it all together, just let us know.

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Yes, I'd like to join!

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As a Friend of Langmeil Winery you will receive obligation free
exclusive wine offers via phone or email throughout the year.

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